Questions and answers

Frequently asked questions about the COVID certificate

What do I do when I don’t see all my vaccine doses on my vaccine certificate?

When information about your vaccine status is shown on your vaccination certificate, the text reads either:

  • “Dose 1 of 2” or
  • “Dose 2 of 2”

If you have received two doses, and the text reads ”Dose 2 of 2,” all is as it should be.

If the information is incorrect:

  1. Check that at least seven days have passed since your received your vaccine.
  2. Request a new vaccination certificate if at least one twenty-four-hour period has elapsed since you last did so.
  3. Corrections are constantly made to data in the system. Wait a few days, then try again, if you are missing vaccine doses on your vaccination certificate.
  4. If, after completing the step above, your vaccination certificate remains incorrect, you can also try using a different device. That is, use a computer, if you previously used a mobile phone, or vice versa. (Old vaccination certificates can remain on your device).
  5. If you have received a vaccination certificate after your first dose and have received it to your digital mailbox, then you need to request a new vaccination certificate at Covidbevis.se after your second dose. The vaccination certificate is not automatically updated in your digital mailbox (e.g. Kivra, Digimail, e-Boks or Min myndighetspost).
  6. If, after completing all the above steps, your vaccination certificate remains incorrect, and you plan imminent travel, contact the Swedish eHealth Agency’s customer service via e-mail. Since vaccination certificates are only for travel purposes, kindly refrain from contacting customer service if you are not planning imminent travel.

There may be many reasons why both of your doses do not appear. The most usual cause is delays in data reporting from healthcare providers to the National vaccination register, from which information for the vaccination certificate is drawn. At most, it should take seven days before vaccine doses are reported to the National vaccination register.

Regional governments have responsibility for reporting vaccination data to the national vaccination register, from which information for the vaccination certificate is drawn. Each region, in turn, engages numerous vaccine distributors.

If more than seven days have elapsed, and your vaccine dose is still missing from your vaccination certificate, you can contact the Swedish eHealth Agency’s customer service via covidbevis@ehalsomyndigheten.se

In the event of errors occurring during vaccine reporting, we will assist you in contacting support services in your region.

Why does my vaccination certificate only show one date?

The vaccination certificate only shows the date of the most recent vaccine dose received, regardless of whether it was the first or second dose. It should thus read ”Dose 2 of 2” if you have received both doses.

You can also see when you received the current dose, under the heading “Date vaccination, indicating the date of the latest dose received”. Note that only the date of the most recent vaccination is printed.

I don’t have e-Identification, what do I do?

Here you will find information about how to get e-Identification: Acquire e-Identification (e-legitimation.se (opens in new tab).

Those lacking valid e-Identification also have the possibility to request a vaccination certificate, but must have a Swedish personal identity number and, of course, be vaccinated.

You can apply to the e-Health Agency with a posted form (opens in new tab). At present, turnaround times are 5–10 days to receive a vaccination certificate in this way.

If you are vaccinated in Sweden, but have no registered address in the Swedish population register, you can use this form. Your vaccination certificate will be sent as registered mail to the address you have given on the form.

Print out the form and fill it in, then post it, in an envelope, to the Swedish eHealth Agency at:

E-hälsomyndigheten
Box 913
391 29 Kalmar

(Don’t forget to sign your form!)

If you are unable to print the form, you can request the proper form via e-mail. Send an e-mail to covidbevis@ehalsomyndigheten.se and clearly state whether you need to the form for those without e-Identification or if you need the form for people without a registered home address in the Swedish population register.

If you have e-Identification and access to the internet, use www.covidbevis.se (opens in new tab).

How long does it take to receive a vaccination certificate if I order it via paper form?

If the form is completed correctly, turnaround time is presently 5–10 days. However, in the event that you are unable to print the form yourself, and must request one via post, then add several more days of turnaround time. 

Note that you are not to use this form if you have e-Identification and access to the internet. Instead use www.covidbevis.se (opens in new tab).

Do I need a certain kind of mobile phone or web browser to use Covidbevis.se?

You can visit Covidbevis.se with the web browser on your computer, tablet, or smart phone. The web browsers Google Chrome, Microsoft Edge, Mozilla Firefox, and Safari function best when accessing Covidbevis.se.

IPhone 7 or later models function best when accessing the website. 

If your iPhone is older than iPhone 7, try using the Google Chrome web browser.

Can those without a Swedish personal identity number obtain a vaccination certificate?

If you are vaccinated in Sweden, but have no registered address in the Swedish population registry, you can use this form. Your vaccination certificate will be sent as registered mail to the address you have given on the form.

At this moment, there is no solution for you who has had your vaccination registered on a reserve number. The Swedish eHealth Agency is currently working to find solutions, so that everyone who has a right to a COVID certificate can get it. 

If you have a Swedish personal identity number but have received a vaccine dose that was recorded under a reserve number or a coordination number, then you can contact your vaccine distributor and request that this vaccine be recorded under your personal identity number instead.

Do I need a COVID certificate to travel?

No, COVID certificates are not a requirement for travel within the EU. The COVID certificate was developed to simplify international travel within the EU.

Three types of COVID travel certificate are available: the vaccination certificate, the test certificate, and the certificate of recovery.

The website of the Public Health Agency (opens in new tab) provides information to help plan your travels.

Certain countries require certification upon entry. Other countries require certification to exempt citizens from mandatory quarantine requirements. Different countries require different types of certification, and you ought to keep informed regarding the applicable rules at your destination.

In the first case, information regarding travel abroad is provided by the Swedish Ministry for Foreign Affairs (UD). At the website of the Swedish embassies, Sweden Abroad (opens in new tab), you can find information regarding restrictions in various countries.  UD’s app Resklar simplifies keeping track of the applicable restrictions at your destination.

What do I need to obtain a vaccination certificate?

To obtain a digital vaccination certificate, you need to have received a COVID-19 vaccine. To log in to the web service, you need Swedish e-Identification.

If you lack e-Identification, you can obtain e-Identification at ’Obtain e-Identification’ (e-legitimation.se, opens in new tab)

Starting 1 July, those without e-Identification can also request a vaccination certificate. You must have a Swedish personal identity number and must, of course, be vaccinated.

A form is available at the e-Health Agency’s website (opens in new tab). Print out the form, fill it in, and post it, in an envelope, to:

E-hälsomyndigheten
Box 913
391 29 Kalmar

(Don’t forget to sign your form!)

The certificate will then be mailed to your home address as recorded in the Swedish population register. At present, turnaround time is 5–10 days to receive a COVID certificate in this way.

If you are vaccinated in Sweden, but have no registered home address in the Swedish population register, you can use this form. Fill it in, sign it and mail it according to the same instructions as above. You will receive your certificate as registered mail to the address that you have given.

Those with e-Identification and internet access should use the web service www.covidbevis.se

I received my first dose of the vaccine abroad, and will receive my second dose in Sweden. Will I be able to obtain a valid vaccination certificate?

Enquire with regional health services to learn whether it is possible to record your vaccination as dose 2 of 2 (2/2) in the National vaccination registry.

If health services in your region can do so, you will be able to obtain a vaccination certificate showing that you are fully vaccinated.

For health services to do as described above, you must be able to demonstrate for your vaccine provider in Sweden that you are receiving your second dose, to ensure correct records. Take care to bring along proper documentation of your first vaccine dose, provided by a healthcare provider or public authority.

I received my second dose in another EU country. Can I obtain a valid vaccination certificate?

Via www.covidbevis.se (opens in new tab) you can receive a vaccination certificate if you were vaccinated in Sweden and have Swedish e-Identification.

If you have received your first dose of the vaccine in Sweden, dose 1 will be shown on your vaccination certificate.

If you have been vaccinated or tested in another EU country, you should enquire regarding how to obtain a vaccination certificate there. This applies as well for those receiving their second dose, or being fully vaccinated, in another EU country.

I was vaccinated in a non-EU country. Can I obtain a vaccination certificate in Sweden?

No, you cannot obtain a Swedish vaccination certificate. The Swedish eHealth Agency does not at present have the capacity to obtain information regarding vaccines administered outside of the EU, nor to issue vaccination certificates. (Regarding vaccinations administered within the EU, enquire with the country in question regarding vaccination certificates.)

Can one receive a vaccination certificate in another EU country while there? Is there an exchange of vaccination information across countries?

You can receive a vaccination certificate via www.covidbevis.se (opens in new tab) if you were vaccinated in Sweden and have Swedish e-Identification. No data regarding vaccination or testing is exchanged across EU countries. Those undergoing tests or receiving the vaccine in other EU countries should enquire regarding how to obtain a vaccination certificate in those countries.

For how long are the various COVID certificates valid?

  • If your vaccination certificate has been issued July 1 until September 30th, 2021, it is valid for 90 days. If your vaccination certificate has been issued October 1st until December 31st, 2021, it is valid for 180 days. You can get a new certificate any time.
  • Each EU member state determines the period of validity for PCR and antigen tests. Enquire regarding the relevant rules at your destination before you undergo testing.
  • The certificate of recovery is valid for 180 days from the date of your first positive COVID test result.

Why are vaccination certificates valid for only 90 or 180 days?

Vaccination certificates cannot be revoked. Therefore, as a security measure, we have chosen to impose a 90-day period of validity for vaccination certificates issued July 1st until September 30th, 2021.

For vaccination certificates issued from October 1st until December 31st, 2021, the period of validitity is 180 days.

Whenever you wish, you can obtain a new vaccination certificate.

How does the process of obtaining a vaccination certificate work?

The Swedish eHealth Agency is responsible for the web service Covidbevis, and issues vaccination certificates.

Regional governments have responsibility for reporting vaccination data to the Public Health Agency’s National vaccination register (NVR). By ordering a vaccination certificate via the Covidbevis web service, you request an extract from NVR that provides the basis for issuing your vaccination certificate.

Your vaccination certificate is sent automatically to your digital mailbox. If you don’t yet have a digital mailbox, you can obtain one from one of the below services:

The vaccination certificate can also be saved and printed.

In order to obtain a vaccination certificate, you must:

  1. Get vaccinated. Within seven days, your vaccination status will be reported to the National vaccination register.
  2. Log in using your e-Identification at www.covidbevis.se (opens in new tab).
  3. Download, print, or save your vaccination certificate. When you obtain your certificate, it will automatically be sent to your digital mailbox as well.
  4. You’re ready to use your certificate. Remember to inform yourself about the travel regulations that apply at your destination.

Where do I show my COVID certificate?

Your COVID certificate may be required during ID checks at border control. Ensure that your COVID certificate remains valid throughout the period of your travels.

Remember to inform yourself about the travel regulations that apply at your destination well before your departure. The Swedish embassies also provide current information at Sweden Abroad (opens in new tab).

In what countries are the COVID certificate valid?

The COVID certificate is valid when travelling to countries in EU and other countries in Europe but also to countries in other parts of the world.

Here you find a list of the countries.

What information does my COVID certificate include?

Your COVID certificate includes only information that is absolutely necessary.

Depending on whether you have obtained a vaccination certificate, test certificate, or a certificate of recovery, your COVID certificate includes your name, birthdate, place of birth, date of issuance, information regarding your vaccine, test, or recovery, and a unique identification code.

These data may not be recorded by authorities in countries you visit with your COVID certificate.

Only the validity and authenticity of the certificate are to be ensured, which is done by checking the certificate’s issuer and signatory. 

Why can’t I access any information when I scan my COVID certificate’s QR code?

The QR code includes a security mechanism that restricts access to a special validation app, used at, for example, airports and border crossings. The QR code cannot be read using your phone’s normal QR-code reader.

How soon after being vaccinated can I obtain my vaccination certificate?

Vaccination must first be reported to the National vaccination register (NVR).

Note that, in some countries, a certain period must have elapsed after a vaccine dose—14 days, for example—in order for a vaccination certificate to be accepted, even if you may be able to obtain your certificate sooner. The responsibility is yours to enquire regarding the applicable rules at your destination.

Inform yourself about the travel regulations that apply at your destination well before your departure. See the Swedish embassies’ Sweden Abroad (opens in new tab).

Can I obtain a test certificate or a certificate of recovery from the Covidbevis webservice?

At www.covidbevis.se (opens in new tab), you can obtain your own vaccination certificate.

Read more about test certificates here.

Read more about certificates of recovery here.

Self-administered tests are not valid for the purposes of obtaining a COVID certificate. Tests must be administered by healthcare personnel or other authorised staff, who must administer the test to you in person.

What applies for children (age 0–18)? Do they need a COVID certificate to travel within Europe?

EU member states retain the right to establish their own rules. That means it is important to enquire regarding your destination or country of transit. The Swedish Ministry for Foreign Affairs provides up-to-date information regarding applicable regulations in various countries.

You can obtain a vaccination certificate for your children at Covidbevis.se

The parents or guardians of vaccinated children in Sweden can also request a vaccination certificate by using the form ‘Vaccination certificate request for persons under 18’  (opens in new tab), available at the Agency’s website. Please note, that you should use this form only if you don't have e-Identification.

At present, turnaround time for handling these requests is 5–10 days.

Children 16 and over, who have e-Identification, can obtain their own vaccination certificates at www.covidbevis.se (opens in new tab) seven days after being vaccinated.

When test certificates and certificates of recovery are available, children under 18 will also have the opportunity to obtain them from affiliated healthcare providers.

Does it matter which vaccine I received?

All COVID-19 vaccines offered in Sweden are approved for the vaccination certificate.

Can I still get a vaccination certificate if I received two different types of vaccine?

Once you are vaccinated, you will receive a vaccination certificate that includes information about your vaccines (even if you received two different types).

Per EU regulations, all those vaccinated against COVID-19, regardless of vaccine type, shall be issued a vaccination certificate. Countries must accept vaccination certificates for EU-approved vaccines.

Beyond that, each country may apply different rules. The responsibility is yours to enquire regarding the applicable rules at your destination. The Swedish embassies also provide current information at Sweden Abroad (opens in new tab).

How many vaccine doses do I need to obtain a vaccination certificate?

Your vaccination certificate shows which and how many doses of the vaccine you have received. You can obtain your vaccination certificate after receiving your first dose of the vaccine.

Rules regarding whether one or two doses are necessary vary between across countries. The authorities in the country that you plan to visit will decide which rules apply when you seek entry. Therefore, inform yourself about the travel regulations that apply at your destination well before your departure, see the Swedish embassies’ Sweden Abroad (opens in new tab).

Is being vaccinated enough, or do you also need a PCR test?

Different countries apply different rules. The authorities in the country that you plan to visit will decide which rules apply when you seek entry. Therefore, inform yourself about the travel regulations that apply at your destination well before your departure, see the Swedish embassies’ Sweden Abroad (opens in new tab).

Do I need a digital mailbox to receive my COVID certificate?

No, a digital mailbox is not a requirement for receiving your COVID certificate, but it is simple and secure, as well as providing a good storage site for your certificate. You can also save or print out your COVID certificate from a digital device.

What do I do if I don’t see my vaccination certificate on my computer or mobile phone?

Your vaccination certificate was automatically sent to your digital mailbox (Digimail, e‑Boks, Kivra or Min myndighetspost), if you have one, at the same time that you accessed it via www.covidbevis.se (opens in new tab). If you have problems accessing your certificate on your computer, tablet, or mobile phone, check if your vaccination certificate arrived in your digital mailbox.

If you did not receive your vaccination certificate in your digital mailbox, you can obtain a new certificate. It’s free, and you can do it as many times as necessary.

Can I get my vaccination certificate via e-mail?

Unfortunately, security risks prohibit sending COVID certificates via e-mail. Your COVID certificate includes personal data, as well as personal data of a sensitive nature, which would be at risk of exposure when sent by unencrypted e-mail.

Your personal data are managed in accordance with the General Data Protection Regular (GDPR) with the aim of ensuring individual privacy. Read more about GDPR and how we manage your data at our website and the Swedish Authority for Privacy Protection (opens in new tab).

Using e-mail entails a risk that unauthorised persons, in addition to the e-mail recipient, may obtain access to e-mail content. Oftentimes, it is impossible to ensure the identity of the e-mail recipient beyond their e-mail address. Therefore, to ensure that COVID certificates reach the correct recipient, they are sent in paper form to the recipient’s address as recorded by the Swedish population register.

If you are vaccinated in Sweden, but don't have a registered home address, your certificate will be sent by registered mail to the address that you have given.

Can I still enter other countries with a paper-form negative-result PCR test?

After 12 August, the EU regulation regarding COVID certificates applies, which means that your test must be issued by the Swedish eHealth Agency. Read here what applies for proof of a negative COVID test, and the options for being tested.

It is important to enquire regarding the applicable rules at your destination.

In the first case, information regarding travel abroad is provided by the Swedish Ministry for Foreign Affairs (UD). At the website of the Swedish embassies, Sweden Abroad (opens in new tab), you can find information regarding restrictions in various countries.

Do I need to pay for my COVID certificate?

No, the COVID certificate is free. This applies to the vaccination certificate, the test certificate and the certificate of recovery.

However, if you get a test certificate, there is a cost for taking the test. 

Will my COVID certificate be valid in other contexts, for example concerts, theatres, or sporting events?

The COVID certificate is designed to comply with the EU regulations on digital COVID certificates, and intended to simplify international travel within the EU and EES. At present in Sweden, the COVID certificate can only be used in connection with ID checks during border crossings within the EU and EES. 

The authorities in various countries establish pandemic-related restrictions, for example, requiring proof of vaccination upon entry to museums, sporting events, or cafés. The Swedish government has not established such restrictions.

Will my COVID certificate work if I need to show it for entry to a theatre, museum, restaurant, etc. in another country?

The COVID certificate is designed to enable international travel within the EU and EES. Certain countries have chosen to increase COVID certificate usage.

The Swedish eHealth Agency cannot guarantee that your COVID certificate will serve other purposes beyond travelling within the EU. If you have trouble using your certificate to gain entry to, for example, cultural events or restaurants, such problems should be reported to the relevant authorities in your destination country.

It is important to enquire regarding the applicable rules at your destination.

In the first case, information regarding travel abroad is provided by the Swedish Ministry for Foreign Affairs (UD). At the website of the Swedish embassies, Sweden Abroad (opens in new tab), you can find information regarding restrictions in various countries.

While travelling within the EU, I tried to use my COVID certificate at a restaurant and the QR code wouldn’t scan. How do I report that?

The COVID certificate issued by the Swedish eHealth Agency is designed to enable international travel within the EU and EES.

The Swedish eHealth Agency cooperates with counterparts in other EU and EES countries to ensure that the COVID certificate works for border entry.

The Swedish eHealth Agency cannot guarantee that your COVID certificate will serve other purposes beyond travelling within the EU. If you have trouble using your certificate to gain entry to, for example, cultural events or restaurants, such problems should be reported to the relevant authorities in your destination country.

Is my positive anti-body test a part of my certificate of recovery?

According to EU regulation, anti-body tests are not valid for the purposes of a certificate of recovery.  Only a prior positive NAAT test (PCR), administered by medical or other qualified personnel, and not self-administered, is valid for the purposes of a certificate of recovery.

A certificate of recovery can be issued no sooner than eleven days after a positive NAAT test (PCR). It will remain valid for 180 days after the date of the first positive test result.  

Can only Swedish citizens obtain a vaccination certificate?

In order to obtain a vaccination certificate in Sweden, you must have been vaccinated in Sweden, have a Swedish personal identity number, and have approved e-Identification or a registered address in Sweden.

If you are vaccinated in Sweden, but have no registered home address in the Swedish population register, you can use this form. Fill it in, sign it and mail it according to the same instructions as above. You will receive your certificate as registered mail to the address that you have given.

At this moment, there is no solution for you who has had your vaccination registered on a reserve number. The Swedish eHealth Agency is currently working to find solutions, so that everyone who has a right to a COVID certificate can get it. 

I am a Swedish citizen residing abroad. Can I obtain a vaccination certificate?

The Swedish eHealth Agency does not have the responsibility to issue certificates regarding vaccines administered abroad.

Those vaccinated or tested in another EU country (as well as Norway, Iceland, Switzerland, and Liechtenstein) should enquire regarding obtaining a vaccination certificate in that country.

Is the COVID certificate a valid travel document?

No, the COVID certificate is not a valid travel document. The COVID certificate shows that you have been vaccinated, have tested negative for COVID-19, or that you have recovered from a prior COVID-19 infection. The COVID certificate is not proof of identify, like a passport or international ID card.

Upon travel within the EU or EES (Norway, Iceland, Liechtenstein, or Switzerland) the police recommend carrying a passport or national ID card as proof of identity. When travelling in the United Kingdom (no longer an EU member state) Swedish citizens must be able to present their passports.

COVID certificates are not a requirement for travel within the EU. The COVID certificate was developed to simplify international travel within the EU.

I’m not vaccinated, and I’m wondering if I can travel within the EU this summer. What do I do?

If you are not vaccinated, you can use one of the two other COVID certificates

Read more about test certificates here.

Read more about certificates of recovery here.

What do I do if my vaccination certificate did not arrive in my digital mailbox?

Delivery to digital mailboxes (i.e., Kivra, Digimail, e-Boks or Min myndighetspost) can be delayed. Try requesting a new certificate if your certificate still has not arrived after a time. It’s free, and you can do it as many times as necessary.

Note that you can also use our web service to save your certificate. Here’s how.

If you access your vaccination certificate via your mobile phone:

  • Send your certificate to a computer (via e-mail, for example) and print it from your computer, or send it via SMS.
  • Take a screen shot and save the certificate as an image on your mobile phone.
  • Find the certificate in your downloads folder, under the name "Mitt_vaccinationsbevis".

If you access your vaccination certificate via your computer:

  • Take a screenshot.
  • Find the certificate in your downloads folder, under the name "Mitt_vaccinationsbevis", then print it out.
  • Save your certificate, and access it from your downloads folder.

What happens if I lose my mobile phone abroad, and can’t access my COVID certificate?

If you lose your mobile phone, but still have access to your e-Identification (for example, on a computer), you can log in to www.covidbevis.se (opens in new tab), and obtain a new vaccination certificate.

When you obtain your certificate, you can chose to save and print it out. To be safe, you can keep copies of your certificate in both your hand luggage and your checked luggage. The same applies regardless of whether you have a vaccination certificate, test certificate, or certificate of recovery.

Can legal trustees order a vaccination certificate for their wards?

Yes, legal trustees can order a vaccination certificate for their wards. This can only be done via a form (opens in new tab). Complete and sign the form.

If possible, wards should provide their signature.

In the event that a ward is unable to provide a signature, the document may be signed by the ward’s trustee.  

Then mail the form to the Swedish eHealth Agency, together with a copy of a population registry extract that verifies your trusteeship of the individual in question.

The vaccination certificate is sent to the address of the ward as recorded in the national population register, which is often care of the trustee.

Can guardians order a vaccination certificate for their wards?

Yes, guardians can order a vaccination certificate for their wards, if they have responsibility for ’supervising rights’ and ’providing care.’ This can only be done via a form (opens in new tab). Complete and sign the form, then post it to the Swedish eHealth Agency, together with a copy of the population register extract verifying your competence and qualification as guardian.

The vaccination certificate is sent to the address of the ward as recorded in the national population register, which is often care of the guardian.

Can authorised representatives order a vaccination certificate for someone else? Can I use power of attorney?

Only an individual or their guardian or trustee can request a vaccination certificate.

No legal ground exists to permit an authorised representative to request a vaccination certificate, and the Swedish eHealth Agency thus cannot accept requests for issuance of vaccination certificates by power of attorney.

How are my personal data managed when I request a COVID certificate?

You can read more here about management of personal data in connection with obtaining a COVID certificate.

Can I obtain my own vaccination certificate if I am under 18?

Yes, if you are 16 or older, and have e-Identification, you can obtain your own vaccination certificate at www.covidbevis.se (opens in new tab), conditional upon your being vaccinated in Sweden, and having a Swedish national registration number.

Seven days after you receive your vaccination, you can retrieve your vaccination certificate at covidbevis.se.

If you lack e-Identification, you can order your covid certificate by using the form ‘Vaccination certificate request’ (opens in new tab). Turnaround time to receive a COVID certificate in this way may be up to two weeks.

More about the form

Those under 16 require a parent or guardian to order their vaccination certificate at www.covidbevis.se. If you don't have e-Identification, you can use the form ‘Vaccination certificate request for persons under 18’ (opens in new tab).

Can parents or guardians order vaccination certificates for their children?

Yes, parents and guardians can order vaccination certificates for children vaccinated in Sweden, at www.covidbevis.se. Log on with your e-Identification and choose "Hämta mitt barns vaccinationsbevis".

If you don't have e-Identification, parents and guardians can order vaccination certificates using the form ‘Vaccination certificate request for persons under 18’ (opens in new tab).

At present, turnaround time is 5–10 days to receive a COVID certificate in this way.

Children 16 or older, who have e-Identification, can obtain your own vaccination certificate at www.covidbevis.se (opens in new tab), no sooner than seven days after vaccination.

If I received my first vaccine dose abroad, can I receive a vaccination certificate in Sweden after I receive my second dose?

Those receiving their first vaccine dose abroad, and their second dose in Sweden, cannot count on being able to obtain a vaccination certificate showing full-vaccinated status. In certain cases, this may be because some caregivers cannot verify with certainty dose 1, or use an IT system that cannot register the second vaccine dose, administered in Sweden, as dose 2. That you have either e-Identification, a digital mailbox, or are a registered resident of Sweden, is also necessary.

What do I do if I received my first dose abroad, and my second dose in Sweden, but my vaccination certificate doesn’t show both doses?

If you are unable to obtain help from your healthcare provider regarding this issue, then you can travel with certification from your vaccine received abroad, as well as your Swedish vaccination certificate. This may or not  be accepted by authorities at your destination.

Another alternative is to get tested for COVID-19 in Sweden, and, given a negative test result, obtain a test certificate.

Read more about obtaining a test certificate here.

I am a Swedish citizen, but reside abroad, and I’ve been vaccinated in Sweden. Why don’t my doses appear on my vaccination certificate?

This is probably because healthcare personnel have not reported your vaccination on your personal identity number to the National vaccination register (NVR), since you are officially recorded as having emigrated in the Swedish population register.

At present, the Swedish eHealth Agency can only issue vaccination certificates based on vaccination information reported on a personal identity number in NVR, where all those vaccinated in Sweden are registered.

The Swedish eHealth Agency is presently working, together with the ministries concerned, SKR, regional governments, and other actors, to ensure that information is reported correctly regarding all those vaccinated with a Swedish personal identity number. As of now, when this work will be completed is unknown.

I am a Norwegian citizen who was vaccinated in Sweden. How do I get my vaccination certificate?

Norwegian citizens vaccinated in Sweden can find information at the website of the Norwegian Institute of Public Health (opens in new tab).

How do I obtain a test certificate for travel purposes?

Visit a testing site affiliated with the Swedish eHealth Agency. You must provide approval for your testing site to share your results with the Swedish eHealth Agency. If you test negative, your testing site will share your results with us. We will then provide your testing site with your test certificate, including a QR code, which the testing site will in turn provide to you. If you have a digital mailbox, your certificate will also be sent there by the Swedish eHealth Agency.

Find a list of testing companies affiliated with Covidbevis here.

What tests are approved for the test certificate?

In order to obtain reliable results, the EU has approved those NAAT tests, RT-PCR tests (PCR tests are a type of NAAT test) and antigen tests (’rapid tests’) that meet the EU’s requirements. Your healthcare provider and the e-Health Agency are apprised of which tests meet the necessary requirements to form the basis for a test certificate.

Tests that are valid for test certificates must be administered by healthcare personnel or other qualified test personnel. Self-administered tests are not acceptable; tests must be administered on you in person by healthcare staff.

I have taken a self-administered test and given it to my healthcare provider. Can I obtain a test certificate?

No, self-administered tests are not valid for the purposes of a test certificate. They are not conducted under verified circumstances, and are at present considered less reliable. A condition for receiving a test certificate is that the test was conducted by qualified healthcare or other personnel. Staff must conduct the test on you in person.

Why aren’t self-administered tests accepted?

Self-administered tests are not conducted under verified circumstances, and are at present considered less reliable. A condition for receiving a test certificate is that the test was conducted by qualified healthcare or other personnel. Staff must conduct the test on you in person.

Must I be tested at a private testing site in order to obtain a test certificate for travel purposes? Can I be tested at my healthcare provider?

Only private care providers offers tests that are affiliated with the Covidbevis service. Testing done within the public healthcare system is to identify and slow the spread of COVID-19 infection. Testing for travel purposes is not considered part of public healthcare.

Does a test certificate cost money?

No, the test certificate itself is free. However, tests from private healthcare providers are not free. Information regarding cost can be obtained by contacting your healthcare provider.

Find a list of healthcare providers affiliated with Covidbevis here.

Note that only tests conducted by affiliated healthcare providers are valid for the purposes of a test certificate.

Can I be tested by any healthcare provider, then obtain a test certificate?

No, only tests conducted by The Swedish eHealth Agency-affiliated healthcare providers are valid for the purposes of a test certificate according to EU standards.

Find a list of healthcare providers affiliated with Covidbevis here.

I took a test, but I still haven’t received a certificate. What do I do?

Contact the healthcare provider who conducted your test, and enquire. Remember that you are entitled to receive a paper-form test certificate if you don’t have a digital mailbox.

For how long is a test certificate, or a certificate of recovery, valid?

Each EU member state can make determinations about the period of validity for PCR and antigen (’rapid’) tests. Inform yourself regarding the rules in your destination before you travel.

The responsibility is yours to learn which ’rapid’ tests are accepted before you travel. Prior to creating a test certificate, the Swedish eHealth Agency ensures that any given test is EU-approved.

A certificate of recovery is valid for 180 days after the date of the first positive test result. At least eleven days must have elapsed since this test was administered by medical personnel before you may request to be issued a certificate of recovery. 

What is the difference between a test certificate and certificate of recovery?

A test certificate is obtained from a private healthcare provider affiliated with the Covidbevis service. You yourself arrange for the test. Find a list of healthcare providers affiliated with Covidbevis here.

A certificate of recovery is issued if you tested positive for COVID-19 while in contact with the public medical system. For example, you may have been hospitalised, or sought care when your illness did not pass. A certificate of recovery requires that you were tested by medical staff at least eleven days ago before you can request issuance of a certificate. Only NAAT tests (like PCR) are valid for the purposes of a certificate of recovery, not ’rapid’ anti-body tests.

What distinguishes the Swedish eHealth Agency’s COVID certificate from other COVID-related documentation?

The Covidbevis service from the Swedish eHealth Agency conforms to EU regulations and standards concerning the EU’s digital COVID certificate, and was developed to simplify international travel within Europe. The Swedish eHealth Agency’s COVID certificate includes a signed QR code that can be verified by destinations within the EU.

A COVID certification of a negative COVID-19 test result, or test certificate, can only be issued by approved healthcare providers who meet the numerous requirements for affiliation with the Covidbevis service.

Find a list of healthcare providers affiliated with the Covidbevis service at our website

No healthcare provider near where I live provides a test certificate. What do I do?

New healthcare providers are being added to the service regularly, and the list keeps growing.

Find a list of healthcare providers who offer test certificates for travel purposes.

How does the Swedish eHealth Agency guarantee the quality of the healthcare providers testing for test certificates?

The Swedish eHealth Agency has numerous requirements for affiliated care providers, including being registered as a healthcare provider. In addition, these providers are subject to the supervision of the Health and Social Care Inspectorate (IVO).

Testing companies must offer tests conducted by medical staff or other qualified staff. Testing companies must offer tests approved by applicable EU regulation.

Furthermore, the testing companies must meet numerous technical requirements, including secure identification, and the ability to connect with our system for issuing COVID certificates.

Where can I find information regarding which healthcare providers are affiliated with Covidbevis?

At the Swedish eHealth Agency’s website, you can find a current list of those healthcare providers who are presently affiliated with the Covidbevis service.

Find affiliated care providers here.

How long before my departure should I be tested?

Different countries have different requirements regarding negative test results. The period of validity is, in general, just a few days (at most, 48 or 72 hours). Before you travel, you must enquire regarding the requirements at your destination, and in those countries through which you will travel. Note that the period of validity dates from when you are tested, not from when you received the results or the test certificate.  

What do I do when I want to travel home after a week abroad in Europe? Do I need to, for example, take a test in Spain?

Swedish citizens may not be denied entry into Sweden if they lack a COVID certificate. However, you may encounter difficulties in other countries you try to pass through en route home.

Depending on where you’ve travelled, you may be advised, for example, to be tested for COVID-19 upon return to Sweden. For further information regarding applicable recommendations, see the website of the Public Health Agency:

Recommendations for those arriving in Sweden from abroad — Public Health Agency of Sweden (folkhalsomyndigheten.se, opens in new tab).

What is a certificate of recovery?

A certificate of recovery is a COVID certificate showing that someone previously tested positive for COVID-19 infection with a NAAT test (for example, PCR) administered by medical staff.

In certain cases, it may be possible to receive a certificate of recovery, but most people in Sweden should seek to obtain a vaccination or test certificate instead. This is because most of those testing positive in Sweden do so using a self-administered test, which, per EU regulation, is not valid for the purposes of a certificate of recovery. Medical staff must conduct the test upon you in person. 

Vaccinated individuals can obtain a vaccination certificate at www.covidbevis.se (opens in new tab), and thus do not require a certificate of recovery.

Can I obtain a certificate of recovery?

Vaccinated individuals can obtain a vaccination certificate, and thus do not need a certificate of recovery.

In certain cases, it may be possible to receive a certificate of recovery.

For this to be possible, you must meet several criteria:

  • You must have tested positive for COVID-19, and this test result must be recorded in your medical records.
  • Testing must have been carried out my trained medical personnel in Sweden. Medical staff must have carried out the COVID-19 test on you, in person. The test must be of the so-called NAAT, or Nucleic Acid Amplification Test (PCR or similar). Tests self-administered are not valid. Note also that antibody tests are not valid under the applicable regulations.
  • At least 11 days must have passed since your first positive test result.
  • You must be at least 16 years of age, with a Swedish personal identity number and a registered home address in Sweden.
  • If you meet these criteria, consult 1177.se regarding the requirements for requesting a certificate of recovery in your region. 

The certificate may apply within max 180 days of the date of your first positive test result. That is, the period of validity is the six months following your test result.

Can I get a certificate of recovery if I don't have a registered home address in Sweden?

No, at this moment, you cannot get a certificate of recovery if you don't have a registered home address in the Swedish population register.

The Swedish eHealth Agency are working on a solution to enable people with coordination numbers (samordningsnummer) and reserve numbers to obtain a certificate of recovery. Today, we can't give a timeframe for this.

I was infected with COVID-19. How do I obtain a certificate of recovery?

First, consider whether you meet the necessary criteria. You must have tested positive for COVID-19 with a NAAT test by trained medical staff. EU regulation does not permit use of self-administered tests. You must be at least 16 years of age, with a Swedish personal identity number and a registered home address.

After you recover, and at least 11 days after you first tested positive, you can—presuming you meet the above requirements—request a certificate of recovery from your medical caregiver.

Here’s how:

  1. Contact your medical provider via 1177.se, and click to your region’s webpage to read about what applies where you live.
  2. You medical provider will send a request to the e-Health Agency, generating a certificate of recovery.
  3. If you have a digital mailbox (Digimail, E-boks, Kivra or Min myndighetspost) your certificate of recovery will be sent there.
  4. If you do not have a digital mailbox, your certificate of recovery will be sent by post to your home address as recorded in the Swedish population register.

Who can obtain a certificate of recovery?

Certificates of recovery are intended for unvaccinated individuals.

For most individuals, it is quicker and easier to obtain a vaccination certificate or a test certificate instead of a certificate of recovery.

Vaccinated individuals can obtain a vaccination certificate at www.covidbevis.se (opens in new tab) and thus don’t require a certificate of recovery.

For how long is a certificate of recovery valid?

The certificate is valid for 180 days from your first positive test.

Note that a certificate of recovery can be issued no sooner than eleven days after your first positive NAAT test.

For example, if your test was administered 1 September, count 1+11=12. That is, your certificate of recovery can be issued, at the soonest, 12 September.

Can I get a Swedish certificate of recovery based on a COVID-19 test administered abroad?

No, the NAAT test must be administered by medical staff or other qualified testing staff in Sweden. 

If you underwent testing in another EU country, then you are entitled, under EU regulation, to be issued a certificate of recovery from that country.

How do I access my certificate of recovery?

Your certificate of recovery is sent to your digital mailbox (Digimail, e-Boks, Kivra or Min myndighetspost). The sender is the e-Health Agency. Note that delivery to digital mailboxes can be delayed.

If you lack a digital letter box, the e-Health Agency will post your certificate of recovery to your address as recorded in the Swedish population register. Count on 10–15 days before your certificate arrives.

Vaccinated individuals can obtain a vaccination certificate at www.covidbevis.se (opens in new tab) and thus don’t require a certificate of recovery.

What are the different types of COVID certificate, and what makes them different?

There are three different types of COVID certificate for travel purposes. For vaccinated individuals, the certificate of vaccination is simplest and easiest, and does not unnecessarily burden the healthcare system. You can obtain your vaccination certificate at www.covidbevis.se (opens in new tab).

Unvaccinated individuals can test for COVID-19 and, if they test negative, receive a test certificate. Individuals who have recovered from a prior COVID-19 infection can, in certain cases, obtain a certificate of recovery