Picking up prescription medicines for someone else

For those who pick up prescription medicine on behalf of someone else or give someone else the right to pick up their prescription medicine for them.

Giving a written letter of authorisation

You may give another person the right to pick up your prescription
medicine for you. This is called giving a “letter of authorisation” (a
form of power of attorney).
The person who is giving the letter of authorisation is the grantee of
the letter of authorisation, and the person who is receiving the
authority under the letter of authorisation is referred to as an agent
(authorised party pursuant to a letter of authorisation).
On 1 June 2020, a new procedure will be introduced that will affect
the letter of authorisation needed to be able to pick up someone else’s
prescription medicine at pharmacies. The purpose with the change
being implemented is to increase patient safety and strengthen the
protection in the processing of personal data.

This is how this affects you

As of 1 June 2020:

  • a letter of authorisation may be valid for a maximum of four years
  • you will need to give your consent to the registration of your personal data, irrespective of whether you are the person giving theauthorisation or the agent receiving the authorisation.

Period of validity

The period of validity of the letter of authorisation is calculated from
the time you as an agent have indicated your consent. If you have
already indicated consent when the letter of authorisation procedure
changes, the period of validity will be calculated as beginning 1 June
2020.

Consent

On 1 June 2020, we are introducing a new procedure that affects the letter of authorisation required to be able to pick up someone else’s prescription medicine in a pharmacy (apotek).
According to the General Data Protection Regulation (EU GDPR), you will need to give you consent to the registration of personal data before this can be done; this applies both if you are a granter of a letter of authorisation or if you are receiving the authorisation as an agent. If you are an agent, for it to take effect you will need to give your consent either within seven calendar days of the new registration of a letter of authorisation, or no later than 31 January 2021 if a letter of authorisation is already registered when the new letter of authorisation procedure takes effect, otherwise the authority under the letter of authorisation will be terminated.

Register a letter of authorisation and give consent digitally

You can register a letter of authorisation to another individual and give your consent digitally via the Läkemedelskollen/Medicine Check, e-service.

Register a letter of authorisation and give consent in the Läkemedelskollen/Medicine Check e-service

(This e-service is only available in Swedish)

You can also perform this task via logging in to 1177.se and clicking on the prescription medicine services link ("läkemedelstjänster").

The information is only available in Swedish

The service is also available at all pharmacies.

Register a letter of authorisation and give consent in English

If you want to register a letter of authorisation in English, you can use a form.

Register a letter of authorisation and give consent using a form in English

Perhaps you have some questions?

Contact the e-hälsomyndigheten/Swedish eHealth Agency

Telephone: 0771-766 200

E‑mail: registrator@ehalsomyndigheten.se

About letters of authorisation in Swedish